You don't get a guarantee like this every day
At Floor and Sofa Care, we strive to deliver exceptional carpet cleaning services that put customer satisfaction first. Our highly trained technicians use the latest techniques and equipment to bring your carpets back to life, but we don't stop there. Our customer care team is dedicated to making your experience with us stress-free and enjoyable from start to finish, from scheduling a convenient appointment time to answering any questions you may have and providing a detailed explanation of the cleaning process.
We guarantee to provide you with a superior carpet and upholstery cleaning experience that leaves no detail overlooked. We'll move all furniture and reposition it to its original place to avoid any dye bleeds or metal rust marks. With over 25 years of experience and fully trained and insured technicians, you can trust that your carpets are in good hands. If we can't safely clean it, we will tell you, we won't risk damaging your soft furnishings
We use safe and eco-friendly cleaning agents and are WoolSafe certified, ensuring no rapid re-soiling and faster drying. While we can't promise the removal of all stains, we'll use our expertise and experience to achieve the best possible results without causing any additional damage.
We value our reputation and customers, and are 100% reliable, honest, and trustworthy. Our combination of knowledge and equipment guarantees you'll receive the best carpet and upholstery cleaning service available – it's a promise we stand by.
At Floor and Sofa Care, customer satisfaction is our top priority. If for any reason you're not completely satisfied with the results of our cleaning services, simply let us know within 72 hours and we'll make it right. Whether that means repeating the cleaning process or providing a full refund, we're committed to delivering the highest quality services and customer care available.
Thank you for choosing Floor and Sofa Care for your carpet cleaning needs. We look forward to serving you and exceeding your expectations.
At Floor and Sofa Care we believe in providing totally transparent pricing with all carpet and upholstery cleaning services we offer throughout Gloucester and the Forest of Dean regions. There are no hidden extras or any surcharges, everything is included as standard, this is what our carpet and upholstery cleaning service includes:
Dynamic Rinse™ dynamically adjusts to what we are cleaning and caring for, this includes the depth and density of the pile or the weave and the type and level of soiling. Dynamic Rinse™ ensures your carpets and upholstery remain looking cleaner, smelling fresher, and feeling more luxurious for longer, increasing the interval between cleans. Dynamic Rinse™ saves you money by keeping your home looking great for longer and saving you time from dusting and polishing by helping to reduce surface dust.
We include a bacteriacidal additive in the rinsing and soil extraction process as standard. Sanitising kills 99.999% of germs, virus's & bacteria, including MRSA, Norovirus, E. coli and more, helping to eliminate odours at the source. Sanitising not only gives you peace of mind but helps keep your home smelling fresh.
We use Pet safe carpet, rug & upholstery cleaning chemicals to ensure no harm comes to your beloved best friends, keeping your fury family safe.
Floor and Sofa Care prioritise using cleaning solutions that are certified as Eco-friendly, whilst also being highly effective. Combined with Dynamic Rinse™ and our truck-mounted carpet cleaning machines, we are able to maintain one of the the greenest carpet and upholstery cleaning services possible. Protecting the environment is very important to us.
Effective carpet and upholstery cleaning is about more than just equipment, it requires knowledge of fibres, understanding how different materials respond to moisture and cleaning agents, and applying the right techniques to remove soil without causing damage. At Floor & Sofa Care, we follow industry leading processes designed to clean thoroughly while maintaining the integrity of the fibres we work with.
With more than 25 years experience, we have worked with a wide range of carpets and upholstery fabrics, from synthetic blends to delicate natural fibres, each one requiring a different approach, and experience ensures we select the safest and most effective cleaning process.
Not all cleaning systems achieve the same results. We use high-performance truck-mounted carpet cleaning machines, which provides more suction and higher water temperatures than other carpet cleaning specialists. This means deeper soil removal, minimal to zero residues, and significantly faster drying times, typically within two hours, depending on fabric type and ventilation.
Carpet and upholstery cleaning is not a one-size-fits-all process. Each job is assessed individually, taking into account fibre type, level of soiling, and previous treatments. We use controlled moisture cleaning methods to prevent over-wetting, along with fibre-specific cleaning solutions that target dirt without weakening the fibres. Our approach helps carpet fibres and upholstery fabrics retain their original feel and appearance while ensuring a deep and effective clean.
Cleaning carpets and upholstery correctly requires professional knowledge. Our technicians are fully trained in fibre identification, stain treatment, and controlled moisture cleaning to ensure that each cleaning method and process is tailored to the item. Using the wrong techniques often result in shrinkage, colour bleeds, warping, colour loss and residues that attract dirt at a much faster rate. Our team understands how to avoid these issues and apply safe, effective cleaning techniques.
Wool carpets and rugs are highly absorbent and require specialist care to avoid shrinkage, texture distortion, and colour fading. We use Wool Safe approved cleaning solutions and techniques that are designed specifically for wool and other natural fibres, ensuring a safe and effective clean without compromising softness or durability.
Health and safety is a major part of the cleaning process, particularly in homes with children, pets, or allergy-sensitive individuals. The products we use are non-toxic and biodegradable, reducing the risk of irritation while maintaining effective stain and odour removal. We also use anti-microbial treatments where necessary to help reduce allergens, bacteria, and dust mites.
We regularly receive feedback from customers, and we use this information to maintain and improve our services. Many of our customers return to us for regular cleaning because they value a service that is consistent, professional, reliable and trust-worthy.
If you have any questions about our cleaning processes, materials, or equipment, please call 01452 929 901 for more details.
"We've used Floor and Sofa Care twice now - once for our living room carpet and recently for our dining room chairs. Both times they've been brilliant. What stands out is their attention to detail and how knowledgeable they are about different fabrics and cleaning methods. Our carpets dry much faster compared to other cleaning companies we've used in the past."
"Called these guys after our dog had an accident on our new carpet. They came out the next day and did an amazing job. Not only did they remove the stain completely, but they also treated the area to remove any lingering odours. Very reasonable prices too. Will definitely use them again for regular carpet cleaning."
"I honestly didn't think my cream sofa could be saved after my toddler got hold of some felt tips, but the team at Floor and Sofa Care worked magic! They were so professional from start to finish - arrived exactly when they said they would and explained everything they were doing. The sofa looks brand new again. Really impressed with their service and would definitely recommend."
Leading upholstery manufacturers use and recommend Floor & Sofa Care to help protect the quality of their furniture and safeguard their brand’s reputation.
Floor & Sofa Care carpet cleaning services & are recommended by all leading carpet manufactures as the preferred and most thorough method of cleaning, extending the carpets warranty.
©2025 Floor & Sofa Care – Dynamic Rinse™ and SpotGuard™ are unregistered trademarks of Floor & Sofa Care and are protected under UK common law, including passing off rights.
